1. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email, password)
Profile information (company, role, preferences)
Payment information (processed securely by Razorpay)
Project data (code, designs, configurations)
Communications (support tickets, feedback)

2. Automatically Collected Information

When you use our Service, we automatically collect:

Usage data (features used, actions taken)
Device information (browser, OS, device type)
Log data (IP address, access times, pages viewed)
Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Analyze usage patterns to improve user experience
Train and improve our AI models (with anonymized data)

4. AI and Your Data

When you use our AI features:

Your prompts and generated content may be processed by third-party AI providers (Google Gemini, OpenAI)
We do not use your private project code to train AI models
Anonymized usage patterns may be used to improve our AI features
You can opt out of data collection for AI improvement in settings

5. Data Sharing

We may share your information with:

Service providers (hosting, analytics, payment processing)
AI providers (Google, OpenAI) for processing requests
Integration partners (GitHub, Railway, Vercel) when you connect accounts
Legal authorities when required by law

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures including:

Encryption of data in transit and at rest
Regular security audits and penetration testing
Access controls and authentication
Secure API key storage

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. Some data may be retained for legal or legitimate business purposes.

8. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt out of marketing communications
Withdraw consent for data processing

9. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings, but some features may not work properly without them.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@ekavox.com.

Privacy Policy